What role does the Patient Portal serve in Epic?

The Patient Portal in Epic is designed as a secure online platform that grants patients the ability to access their health information and communicate with healthcare providers. This functionality empowers patients by allowing them to view their medical records, lab results, medications, and appointment details, fostering a more engaged approach to their healthcare.

Additionally, the portal facilitates direct communication with healthcare providers, enabling patients to send messages, request prescription refills, and schedule appointments. This enhanced interaction strengthens the patient-provider relationship and supports better health outcomes by ensuring patients are informed and involved in their own care.

In contrast, while options like referring patients to specialists, generating electronic prescriptions, and providing a dictionary of medical terms are valuable healthcare functions, they do not capture the primary purpose of the Patient Portal, which is centered on patient access to personal health information and communication.