What are “Workqueues” utilized for in Epic?

In Epic, "Workqueues" are utilized to organize tasks requiring attention. These workqueues serve as a centralized system for managing various tasks and notifications that need to be addressed by users, such as follow-up on patient care, reviewing results, or completing documentation. The purpose of workqueues is to enhance workflow efficiency by prioritizing tasks and ensuring that important items are not overlooked. This functionality is crucial in a busy healthcare environment where multiple responsibilities and time-sensitive tasks can emerge simultaneously.

In contrast, automating billing procedures relates more to financial processes than task organization. Managing inventory supplies falls under supply chain management, which is not the primary purpose of workqueues. Scheduling follow-up appointments is typically handled through scheduling modules rather than being centralized in workqueues, which focus on managing tasks rather than appointment logistics. Therefore, the role of workqueues as organizers of tasks requiring attention is fundamental to ensuring effective and timely care within the Epic system.